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Digital Agent Program
Uncategorized, Verizon

Verizon’s Digital Agent Program Just Got Even Better

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Over the last year, Verizon’s Digital Agent Program has been an absolute game-changer for our agents. It has allowed our business agents to sell Verizon Business Internet, Fios, Connected Laptops, Tablets, and Smartphones at the click of a button with an unprecedented level of simplicity. Still, it’s gotten even better this summer. Verizon has been working hard to enhance the Digital Agent Program, and agents across the country will be ecstatic to learn about some key enhancements that Verizon has implemented. All of the key enhancements from Verizon haven’t been done yet. They are constantly working to make their services as effective for agents as possible, and they are working on several different features to help make the Digital Agent Program even more potent than it already is. ConectUS Wireless has received overwhelmingly positive feedback from our agents about the Digital Agent Program, as it has helped take their sales catalog to the next level. On top of Digital Agent expanding agents’ portfolios, it has also introduced new revenue streams, increased productivity, and much more. Digital Agent is turning into one of Verizon’s best services that they can offer, and our very own Director of Channel Sales, Cory Hinkel, agrees. “Many of our partners have been asking for a quicker way to fulfill what their customers need for their business. Digital Agent provides us and our valued partners with a way of processing orders efficiently. Digital Agent is the answer,” Hinkel stated. Verizon’s Digital Agent Program is only poised to grow even more, so don’t get left behind. Join today!

ConectUS Wireless, Sales Training, Sales Tips
ConectUS Wireless

Great Product, No Sale? You’re Probably Making This Mistake

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Getting a sale is not an easy task and most people who have some amount of experience with sales are quite aware of that. When a salesperson prepares his or her pitch, there are so many factors to be taken into consideration, including what should be avoided so as to not turn the potential client off. There is, of course, no way of reading your client’s mind completely, but there are certain things that you can be pretty sure no one would like, especially those who might be spending money on your product. Perhaps, the main thing when it comes to sales is the point that closing the sale is not only about the product you are selling. A large part of the client’s decision to accept or reject the product can depend on how you conduct yourself throughout the entire sales process. If you are amicable, confident and knowledgeable, they could warm up to you and your product, but if they do not like you as a person, their reaction to you could extend into what they feel about the product. For example, being late for an appointment (especially when you trying to sell something to a client) is an absolute faux pas. But you would be surprised at how many people go late to sales appointment, whatever the reason for that might be. As a salesperson, if you assume that you can get away with such misdemeanors, you are being extremely naïve. For starters, be aware of the fact that most people are quick with first impressions and these impressions usually last. Once they have already had a negative impression about you for making them wait, they might not be too open about listening to what you have to say about the product you have on offer. From your point of view, they might just have been waiting five minutes or 10, but keep in mind that almost everyone is running on a tight schedule and, after all, time is money. To close a sale, a salesperson has to be confident about him or herself and also the product they are offering. Part of your job as a salesperson is to convey to the client that your product is the solution to a certain problem that they have. But there is a very thin line between confidence and overconfidence. If you walk into a sales meeting acting and talking overly self-confidently it could very well be a major turn off. Your clients do not want to be treated as simpletons who do not know what is good for their business. You want to identify a need for them in their business setup and offer them a solution, and not talk to them as if they are too slow to know any better. You want to make sure than when you are presenting your pitch you never come across as being arrogant. Clients especially dislike having to speak with salespeople who treat them with disdain and superiority. If that is the case, even if the client needs the product you are offering, it is very possible that they might choose to get a similar product from somewhere else. The same goes for aggressiveness. There are many salespeople who believe that pushing the product forcefully can lead to a sale, but that is a delicate path to tread. This might work every once in a while for you, but more often than not, clients get uncomfortable when you assertively try to push a product onto them. Clients like to make their own decisions and you are there to offer them options, not to force decisions upon them. Bear in mind that your clients are usually well aware of the workings of their business and industry norms, and being as knowledgeable as they are, they will probably not digest everything you say without questions. Part of the problem lies in the fact that many salespeople do not get proper training into the dos and don’ts of a sales pitch, so they might go about doing things in any way they please, as long as they can close the deal. A salesperson that is not properly trained in sales might not realize the importance of customizing the sales pitch for different clients, body language, or the various other matters that considerably impact sales. Carrying out a good sales pitch and closing the deal is nothing short of an art, and it is most definitely not something everyone can handle naturally. If you are a manager, make sure the salespeople you are sending out into the field are those who understand the nature of sales and clients and deal with them accordingly. Knowing the ways of keeping your sales pitch under control is one of the first steps to closing a sale, and mastering this sets you apart from the crowd.

ConectUS Wireless, Sales Training, Sales Tips
ConectUS Wireless

These Two Sales Books Will Transform How You Close Deals

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So many salespeople go into selling without understanding the fundamentals and how they can be used to build business relationships. Often, the hard sell strategies end up doing just the opposite, sometimes without even realizing it. This is why it should always be recommended to your Blitz Marketing Sales Teams to learn more about the subject and go out a make sales yes, of course, but to make friends too. Sometimes, something very subtle, a small mistake, can completely turn off a client and cause negative thoughts and attitudes. So, I would like to recommend a couple of books on the subject of sales for you to read. “Winning Moves – The Body Language of Selling” by Ken Delmar – 1984 The book has a little subtitle of interest; “the keys, strategies, moves, gestures, expressions, style and aura that work for winners.” The author suggests that religious leaders, politicians, actors, top trail lawyers, and top sales people all have these abilities in common. He further suggests that we can all do this, if we learn how – and that is exactly what this book explains how to do. Amongst the topics are how to maintain compose, sense of trust, limit stress, look relaxed, self-assured, and confident. Imagine disarming prospects, improving your voice, and allowing hostile people to backtrack with proper body language and adequate tone. Learn to look alive on camera, command a room, quell anger emotions, its all here and more, this is a great book. “How to Master the Art of Selling Real Estate” by Tom Hopkins – 1986 Mr. Hopkins starts this book by explaining what society expects a real-estate salesperson to look like and act like. How to maintain a professional attitude – then he gets into prospecting, qualifying, verbal techniques, telephone sales, open house techniques, asking for commitment or offers, and how to close the sale – next how to present the proposal and how to maintain a referral network from happy customers and their friends as well. There is also a section on staying organized, scheduling and planning. The final chapter is how to keep a score card of your successes; tracking sales, money made, net worth, and goal setting. Once you are done reading these two books, I guarantee it will help you increase sales, more importantly, it will help you be a better you and make more friends in the process.

CPNzone, Sales Training, Noah Weber
ConectUS Wireless

Want to Sell More and Stress Less? Start With This One Daily Practice

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Selling Success is not only determined by your knowledge of the sales cycle, selling strategies, sales secrets or even conversational skills. As important as these things are, your personal emotions will often determine your level of attainment and financial success in your selling career and every other area of your life. Regrettably, many sales training books and courses ignore this area completely, but here, we give you an inside look into why it’s important. In this article, we will explore an area that many people are afraid of today and seriously ignore in their lives today. They experience enormous frustration and anxiety as a result of failing to understand its importance, but this is preventable if you begin to make this one change in your life. Express genuine gratitude and thankfulness for everything you have or receive into your life. Do this at every opportunity. There are countless reasons as to why expressing gratitude is important, and it can truly be a game-changer in all aspects of your life. Here are four simple reasons explained. 1. It feels good. To feel good is the reason that we do most of what we choose to do in life. So, why not express gratitude to feel good? It is virtually impossible to feel genuinely grateful for something and feel bad at the same time. Therefore, it makes sense to give thanks at every opportunity. Our advice is to look for opportunities everywhere, and watch your mood change almost immediately. 2. What you appreciate will appreciate in value. In other words it will grow. It has been shown that when you think about something, or focus your attention on it, it will grow. A simple example would be when you express thanks for a gift from a friend or a family member, chances are that another gift will follow at some point in time. However, if a gift is accepted and no thanks is given or gratitude shown, the chances that another gift will follow is definitely diminished. After all, why would someone continue to favor you with something that you aren’t grateful to receive? 3. Expressing gratitude spreads joy into the world. Make no mistake about it, everyone, absolutely everyone, likes to be thanked. It makes them feel good too. It’s very easy to spread some joy in the world just by expressing thanks. Have you noticed how fewer and fewer people are saying thank you, even after someone has spent money with them? 4. It curbs greed and anxiety. In our opinion, this point is huge. When people do not express gratitude for what they have and what they have received in the past, they develop the feeling of lack in their lives. They feel anxious and they develop a sense of greed, not simply a healthy desire for more, which often leads to some serious behavioral issues. When someone is always grateful, they will attract much more abundance, at all levels. The feeling of lack breeds more lack. The feeling of abundance breeds more abundance. When you feel you have abundance are you likely to feel greedy or anxious about anything? On the other hand, if you feel something is missing in your life, doesn’t that create anxiety and stress? Eliminate the stress and greed in your life by showing and feeling gratitude for what you have and what you continue to receive. Some call this the basis for The Universal Law of Attraction.

CPNzone, ConectUS Wireless, Sales Training
ConectUS Wireless, Wireless

The Shocking Truth About Emotions and Sales Success

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Selling Success is not only determined by your knowledge of the sales cycle, selling strategies, sales secrets, or even your people skills. As important as these things are, your personal emotions will often determine your level of attainment and financial success in your selling career and in other areas of your life. Regrettably, many sales training books and courses ignore this area completely. “Change your emotions, when needed, in order to alter your subsequent actions.” Feelings and emotions that produce happiness and a positive attitude are great. They will propel you forward. When these do occur, you usually need to change nothing! On the other hand, there are feelings that create emotions that produce sadness or anger that are not so great, because they weigh you down and drain your energy and creativity in all aspects of your life. There is a simple two-part strategy that can enable you to remove these bad (negative, angry, destructive or unproductive) emotions from your life. Understand that feelings just happen in response to a situation, any situation. You can’t prevent experiencing those feelings in any way. The emotions that arise out of those feelings are also, by and large, not preventable either. However, the actions that they can produce are absolutely controllable, as are the lingering negative feelings and emotions. When you have mindful conscious awareness of your feelings, and subsequent emotions, you develop the power to choose your future actions along with your future thoughts. There is a moment, for some a very brief moment, between the experience of feelings and emotions before actual action is taken. What you choose to do then in this moment is critical to the action you will take and the results that you will obtain (understand that for every action there is always a consequence). 1. Stretch Out the Moment The first key here is to stretch out that moment for a second or two, longer if needed, so that you can analyze it, then consciously choose your action rather than just reacting to something and making the inappropriate choice of actions. Most reactive actions are in response to programming built into our DNA that relates to our fight or flight mechanism. It is there to protect us in life threatening situations. But let’s face it, most of the situations we encounter on a daily basis are not life threatening and therefore don’t demand a reactionary action. Slow it down, think it out and only then take action. Take the positive action that will serve you or someone else. The old wisdom to count to 10 when something disturbs you is actually very powerful advice, as it helps you not make a rash decision that you’ll regret later. 2. Replace Your Negative Thoughts With Positive Ones The second key is to replace your negative thoughts with positive ones. Because what you think about the most will grow. It is actually impossible to have a positive and negative thought in your mind at precisely the same time. Therefore, work to displace the negative thoughts with positive ones and your feelings will change. Continue this process as much as needed. Here is a simple example of this. Perhaps you see a car accident unfold in front of you as you are on your way to work one morning. You call 911 and stop to lend as much assistance as you can. There are seriously injured people and you feel upset, sad, and perhaps angry, because people are hurting. These are all perfectly natural feelings and emotions. However, if they are not put aside and replaced with positive thoughts, you will likely be unable to do anything of value for the rest of the day. Once the paramedics arrive and you can be on your way, you will now be in a position to pause and choose your ongoing thoughts. You can allow thoughts of that accident and injured people to linger in your mind all day which will weigh you down and distract or even depress you. This is not a good thing at all. Or, you can replace those thoughts with ones where you have helped these people the best you could and they are now in the hands of professionals. A much better thought process, don’t you think? You can be grateful that more cars were not involved. you can be grateful no one died. It doesn’t matter which positive thoughts you choose to use. These new thoughts will allow you to put the incident behind you so you can get on with your day. 3. Avoid Situations That Negatively Affect Your Emotions Just one final thought here. Do your best to avoid situations that consistently lead to your feeling bad. For example, if watching the news every night after dinner upsets you, quit watching the news and watch something else. The truly important stuff will find you eventually.

ConectUS Wireless, CPNzone, Sales Training
5G, ConectUS Wireless, Wireless

Why Cold Calling Still Works — If You Do This First

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No one likes cold calling. Indeed, quite a few sales leaders believe that cold calling should never happen within business and sales. I abide by the theory that once your business is established, if your marketing plan is well coordinated and consistent, then indeed you shouldn’t have to rely on cold calling. However, there are some situations where cold calling can definitely be beneficial if its handled correctly. The trick is to maximize your chances by warming up your prospective clients before you even touch the telephone, giving them a level of familiarity with you and your business. Telephone Last. At the very least, send your prospective clients something in the mail. A letter or postcard would be most likely, but it could be a thank-you card or an article you have written on your company website. This would ideally be something personalized for the recipient, beginning with something like  “Dear (person’s name)” rather than “Dear Business Owner.” The purpose of this mail-out is to differentiate you from a telemarketer, break the ice with the client and, possibly, give them a chance to prepare for your call. This tactic may seem outdated in today’s age, but it can help you separate from the competition, leading us to our next point. Be Memorable. You are not trying to sell your firm in this mail-out. You are just breaking the ice with the client, as you have possibly never communicated with them before. You will reference the mail-out when you call them directly, so you don’t want it going straight in the bin. Keep your mail-out brief, personal and memorable. Branding, colors and layout can certainly help. However, the best two tactics are (a) a brief, handwritten personal message (or at the very least a personal signature) and (b) a fact that leaves the prospective client wondering more about your services. Think performance statistics, awards, volumes of sales, number of clients, topical items in the news. Something that makes the client think that they might just be missing out on something big that they will want to be a part of… Be Valuable. You will have a significantly better hit-rate if you offer the client something of value. Remember, value means getting something for less than its worth. You aren’t offering value if you are just selling a service and charging a fair price. That isn’t value, its just a fair price, and the client is going to want something better than that. Everyone likes a bargain or, even better, something free. So, in your initial mail-out, offer your client something extra BEFORE you even start your sales process. This doesn’t have to cost you a fortune, and ideally, it should be something that links back to your business. Maybe it’s “free” access to research, maybe it’s a “free” copy of a presentation, maybe it’s a “free” invite to a seminar, maybe it’s a “free” copy of an article of relevance to their industry. You reap what you sow. Most prospective clients will highly value anything you give them for free. Those that don’t, well, you don’t want them as clients anyway. Remember, brochures and advertisements are not value, they are advertising. You have to give the client something they can utilize themselves. Be Specific. In your mail-out, don’t say “I will call you in the next week.” Instead, say “I will call you at (time) on (day), (date). If this time doesn’t work for you, please contact me at (phone number) to reschedule.” Again, this makes you sound less like an anonymous telemarketer and creates an impression that your time is also valuable. Then, call at that time. Keep your word. If the client is not there, leave a message stating you will re-call them at another specific time and date. If you are still not getting through on that second call, only then would you leave a message saying that you will call back “in the next week or so.” I would then send a second mail-out to the client, noting that you have not had luck contact them, and including a second piece of value, such as another article, a copy of an interview, or a presentation. Then, after you know they will have received that second mail-out, call a third time. If you still aren’t getting a response, it might be time to move on for a while. But don’t write them off entirely. Give them a few months, then start the process again with another value mail-out. This process isn’t costing you much and no one said this would be easy, persistence pays off in the long run. Be Topical. If you can, time your mail-out carefully. Think about the time of year for your prospective client. December is generally bad for everyone, June can be bad for accountants, January can be bad for executives, school holidays can be bad for families. Pick your moment, prepare your materials, and book time in your schedule well in advance. As the time gets closer, do a last minute search of topical items or news events in your prospective client’s industry and latch onto that in your mail-out. Even if the link is tenuous, remember that all you want to do is get your client remembering your mail-out, your company and what it stands for, and have the ice slightly broken when you call them. No-one enjoys cold calling and, hopefully, once you are established, your marketing plans will not require its use. But, with a little extra effort you can defrost your cold prospects and enjoy a much warmer reception. The process of sending mail-outs isn’t always quick, but patience and persistence will pay off.

ConectUS Wireless, Sales Tips
ConectUS Wireless, Wireless

This Mental Shift Can Immediately Unlock Massive Sales Success

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Selling Success is not only determined by your knowledge of the sales cycle, selling strategies, sales secrets or even conversational skills. As important as all of these things are, your personal emotions will often determine your level of attainment and financial success in your selling career and in other areas of your life. Regrettably, many sales training books and courses ignore this area completely and leave the reader out to dry. To begin with, we will give you this powerful piece of advice. “Make the deliberate choice to conscientiously become fully aware of your feelings and corresponding emotions along with how those feelings and emotions affect your personal behaviors, either positively or negativity.” Without this awareness, you will be totally powerless to modify, enhance or control these emotions and their effects on you. Without complete awareness, we find ourselves without personal control over our lives and all aspects of our careers. Look around and observe those you see around you. Who do you know that has major mood swings based on what is happening in the world, in their community, or in their immediate environment at home, or in the workplace? Do these people also engage in behaviors that do not serve their overall best interests much of the time? These are people who are being controlled by their feelings and emotions rather than being people who are in control of them. These individuals can have their emotional buttons pushed by outside sources, events or other people without their consent, or even their knowledge. Most are simply not consciously aware that this is even happening to them. This fact means that they surrender much of their personal power to others. If, as you were ‘looking around’, you happened to glance in the mirror and realize that group included you, chances are your feeling and corresponding emotions are holding you back from achieving the success you desire and deserve in your selling career and perhaps in your life in general. Fortunately, most people do realize that they perform at a much higher level when they are happy and feel good. Doesn’t it then make good sense to work towards feeling good and happy each day? Coping with the challenges of life doesn’t make this an easy task all the time, but it is possible. Millions choose this as a way of life every single day, and it pays off. Consider this. When you experience an event or see something that either disturbs or brings joy to you, you will have feelings. These feelings then will trigger emotional energy within you which you will discharge in either a positive or negative way through your action or, in most cases, a reaction. The exciting thing about this is that, by and large, you get to choose which reaction it will be. Will it be positive or negative based on the consequences, through your actions? This is where the problem lays for most people. Their actions are triggered by their feeling and emotions rather than rational conscious thought. Therefore, if they have felt something less than joyful they will then tend to be reactive and negative which will then cause additional feelings of sadness or anger. The alternative is to be proactive and positive which will produce joy and calmness which will create much better outcomes for you. Your feelings should guide you but not totally control you since they can be influenced by outside sources.

ConectUS Wireless, CPNzone, Sales Tips
ConectUS Wireless, Wireless

This Sales Objection Is Secretly Killing Your Deals

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I guarantee you that one of your worst feared objections in sales is “I want to think about it,” isn’t it? Why does it seem like all sales people fear hearing the “I want to think about it” objection from their potential prospect? Because it isn’t really an objection is it? Or is it? They haven’t really said “No,” have they? But they haven’t really said “Yes” either, have they? So the weak sales rep can breathe a sigh of relief and believe that the client will definitely get back to them with a yes tomorrow and the so called experienced rep will make the excuse that it wasn’t really an objection so there was nothing they could have done to overcome it. While the Professional Closer goes to work and starts to find out exactly what it is the clients want to think about. Which ever one you are, let’s look at this “objection” in the latter tense, as Professional Closers; after all if you didn’t want to become a Professional Closer in sales, you wouldn’t be reading this, would you? So what can you do in this situation to be better prepared for it? Firstly we have to look at the reasons why people say “We want to think about it.” The first and most common reason you will get about the: “I want to think about it” objection is that you gave them too much information to think about right away. An old sales saying that is extremely relatable is “If the cow doesn’t moo, don’t feed it.” What this is saying is that you should only give them the information that they ask for. There is no point in telling them how efficient the air conditioning is on this particular model of car if they live somewhere where it snows for six months out of the year. They will be more sold on the amazing traction the electronic 4X4 system gives them when driving on snow and the fact that by pointing the key through the kitchen window and pressing a button while they’re finishing their morning coffee, the seats heat up and the all windows defrost automatically. Do you get the idea? You can always add the air conditioning in as an additional benefit for when they drive down south for their summer holidays while they’re signing the purchase agreement. The other main and obvious reason you will get “I want to think about it” is you haven’t sold them yet. So to recap: “I want to think about it” really means, you’ve given me too much information and I’m confused. Or, I don’t have enough of the relevant information so I’m not sold yet. By keeping it simple and only feeding the cow when it moos, you will always be dealing with: “I don’t have enough information yet” It’s always easier to add the benefits of your product bit by bit than take something away once you’ve given them everything up front. The lesson this week is: “Don’t feed the cow till it moos!”

ConectUS Wireless, CPNzone, Tony Stewart, Don Graves, NASCAR
ConectUS Wireless, Wireless

100-Year-Old WWII Hero Sings National Anthem Alongside NASCAR legend Tony Stewart at Texas Motor Speedway

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Happy Fourth of July from ConectUS Wireless! Here’s a powerful moment from Texas Motor Speedway: 100-year-old World War II Marine veteran and Iwo Jima survivor Don Graves, proudly wearing our ConectUS x Team Texas Racing School driving suit, singing “The Star-Spangled Banner” alongside NASCAR legend Tony Stewart. The above linked clip was recorded during Stewart’s annual “Smoke Show” event at Texas Motor Speedway, and a few hours after singing the National Anthem, Graves even had the chance to ride in a NASCAR with Stewart as his instructor! Stewart continues to be a class act, long after his NASCAR racing career ended, and he made sure to make this event special for everyone who was involved.

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